I am just so fed up with corel technical support , actually it's beyond imagination...,
I have been straggling obtaining access to the new updates that just showed up recently for corel x6,
my software had been purchased legitimately I registered as it was installed , I ran the first update and all worked great, now I am unable to make any further updates...
I have contacted corel support I have support access number which verifies my account with corel,
I spoke with a tech on the phone who recommended dealing with the issue on line, I have submitted my problem on line I have received an e-mail from technical support that my case is being looked at further I have received an e-mail from them regarding the assistance , they were unable to help me, they sent another e-mail that my case require a "Second Level Technical Support lol" and that I would be contacted shortly... well that e-mail upon my further assistance request took place and time LAST YEAR !!! lol,
I mean this is ridiculous and beyond believe.... I have been corel customer since version 3!!!!
and this is how I'm being treated...
This is the e-mail copy ,
"Hello Customer, This email is referencing your case 01563770. It has been reviewed and due to the complexity of your question, I will be transferring it to our Level 2 Technical Support. An agent will contact you shortly. Thank you for your patience. Sincerely, Levin Corel Support Don’t forget to check out our Discovery Center which showcases an extensive collection of creative video learning tutorials with step-by-step instructions. Learn more: http://www.corel.com/discovery ref:_00D60Jqva._50060NXiFC:ref "